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Ease of completion, not overly long as many people will just answer any how to get through it. Make it logical in the way it asks questions, use as many option boxes as possible remembering to give the the person the option of stating either "they dont know" or "not applicable or none of the above

Use comment boxes sparingly as they take hours of manual labour to record and report on AND the writing is frequently difficult to write

Make the text in the document of a size easy to read as some have issues reading small printed documents

Make sure the person who is to answer is quickly able to understand what the theme of the questionnaire is all about as it will effect the answers given

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15y ago

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