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Your card may be faulty or you do not have the funds to pay for the transaction, you may have failed to remember the correct security information such as your pin, there may be a 'stop' on your card, check with your issuing financial institution that issued the card to resolve the problem.

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It's possible the web-site doesn't accept Visa Electron cards. Some sites refuse Visa Electron because they (as you said you're only 13) are available for use by children. Therefore - there's no way to guarantee the card-holders age when buying age-restricted items. I know this doesn't apply in your case (t-shirts aren't an age-restricted item) but a company's 'blanket ban' on accepting Visa Electron cards will prevent you completing the transaction. Some 'debit' cards are not 'full' debit cards and are restricted by the issuing financial institution. Two varieties exsist; VISA Electron and VISA Cash Card. There are various reasons why these cards are 'restricted' in what transactions are available to the cardholder. As neither card would be accepted for car hire for example, only a debit card unrestricted can be used for this or a credit card (not pre-paid/top up versions).

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13y ago

What else can I help you with?