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You can go to premium.neopets.com and click the "Help" link at the top. There are 3 ways to contact Premium Support: e-mail, Live Chat (during daytime weekdays, the hours are on the Help page), and the phone line, 877-NEOPIAN. You will need to provide your account name, the address it is registered to, and the current card's last four digits for verification purposes.

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16y ago

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You can have up to 4 neopets, or 5 if you are a premium user. You can create neopets up to your limit, and once you are at the maximum number you are not able to create or adopt any new pets.


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To change your PIN number on your credit card, you can typically do so by calling your credit card issuer's customer service number or visiting their website to make the change online. You may need to verify your identity before the change can be made.


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To change your credit card PIN number, you can typically do so by calling your credit card issuer's customer service number or visiting their website to make the change online. You may need to verify your identity before making the change for security purposes.


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No. Your credit history is more tied to your social security number, which doesn't change, than to your name, which can change.


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