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Within the workplace, if this cross cultural misunderstanding between co-workers and clients, they can develop into conflict, that will impact on the quality and effectiveness of service delivery. If the workers and co-workers or clients, they don't understanding each other cultural or language, that they can't communicate, because communicate is very important in the community. It affects to the communicate, bad teamwork, poor attitude, lack of work recognition, relationship, so we need to learn each other cultural, try to understand each other cultural different.

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