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Retail business is like shifting sands and to keep up with the ever changing retail trends is a challenge. Retail knowledge can be accquired thru training, reading relevant books and work experience. As a retail staff member it is important to share this accquired knowledge with others. Such sharing of knowledge will assist other team members achieve their targets and the company to achieve its goals and objectives.

For example if you attend a training on "Closing techniques" and learn an effective closing technique, organise a learning session and communicate the learning to all. Or you can organise job shadowing where others can learn the new skill by observing you.

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Q: How do you develop and communicate good retail knowledge?
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