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Product knowledge refers to the understanding and information about a specific product, including its features, benefits, uses, and potential drawbacks. It encompasses details about how the product functions, its target audience, and how it compares to competitors. This knowledge is crucial for sales teams, customer service representatives, and marketers to effectively communicate with customers and address their needs. A strong grasp of product knowledge can lead to improved customer satisfaction and increased sales.
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Why is product knowledge important?
Product knowledge is crucial because it enables employees to effectively communicate the features and benefits of a product, fostering trust and credibility with customers. It enhances customer service by allowing staff to address inquiries and resolve issues promptly. Additionally, strong product knowledge can lead to increased sales and customer satisfaction, as informed employees are better equipped to match products to customer needs. Ultimately, it contributes to a more confident and competent workforce.
Hierarchy of effects model?
Levidge and Steiner in 1961 introduced a model to explain how consumer may pass through various stages in eliciting some behavior. This lends to purchase of a product or service known as Hierarchy-of-Effects model. According to model, advertising can lead a customer step by step for final purchase. From being Awareness of product, knowledge of product, [Congnitive component, thinking process] then liking towards product, preference, conviction [Affective component, feeling process] and finally purchasing of product [behavioral component]
What is a system of knowledge and the methods used to find that knowledge?
Science is a system of knowledge and the methods used to find that knowledge.
What is the difference between knowledge and science?
All science is knowledge but not all knowledge is science.
What does it mean to have practical hands on knowledge?
Not book knowledge. Knowledge acquired by experimenting or testing by yourself.
What is the definition of the product knowledge?
Product knowledge refers to a deep understanding of the features, benefits, and uses of a particular product. It includes knowing how the product is made, its specifications, and being able to effectively communicate this information to customers. Ultimately, having strong product knowledge can help sales teams build trust with customers and make more informed recommendations.
What is the product of science?
Product is a temporary or permanent change of a object/objects by changing its chemical composition .
Where can you find Home Depot product knowledge?
THDPK.com
What do you mean by product knowledge?
Product knowledge refers to having a deep understanding of the features, benefits, and uses of a particular product or products that a company offers. It includes knowing details about how the product works, its specifications, and how it compares to similar products in the market. Having product knowledge is crucial for sales and customer service teams to effectively educate and assist customers.
Can PGAL be a product of photosynthesis?
According to my knowledge it is the product of only one specific phase of dark phase. It can not be sonsidered as a product of photosynthesis
Meaning of product concept?
Product concept is the knowledge of a product and the act of being able to use the product to display its capabilities, potential and features to perspective buyers.
How does the knowledge economy differ from the industrial economy?
First, knowledge products are not used up physically by consumers. Second, a knowledge product knows no spatial boundary or geographical distance. Third, knowledge products consist of both the product and the idea behind it.Finally, the development of knowledge products requires creative minds and highly trained technicians.
What are the important requisites of salesmanship?
1. Knowledge of self 2. Knowledge of product 3. Knowledge of company 4. Knowledge of competitors 5. Knowledge of customer 6. Knowledge of the techniques of selling
What are the three basic function in business organization?
product service knowledge
What are the basic knowledge's for a talented sales executives?
Their product and target market
What are propriety products?
proprietary product is owned exclusively by one company that guards knowledge about the technology or the product's inner workings
When can you say science is a product?
You could say that in the context of science being a product of human enlightenment or human search for knowledge.
