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John Lewis differentiates itself from Sainsbury's primarily through its ownership structure and customer experience focus. John Lewis is a partnership, owned by its employees, which fosters a strong commitment to customer service and ethical practices. In contrast, Sainsbury's operates as a publicly traded company, emphasizing competitive pricing and a larger grocery selection. Additionally, John Lewis is renowned for its high-quality department store offerings, while Sainsbury's focuses on supermarket goods and convenience.

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