Unarmed guards work well for places where you need a visible presence but not weapons. Think apartment buildings, corporate offices, retail stores, or hotel lobbies. They handle access control, monitor who's coming and going, and deal with minor disputes. Most Manhattan commercial properties go this route because it keeps insurance costs reasonable while still having trained eyes on site.
You're looking at roughly $25 to $38 per hour, depending on the neighborhood and shift times. Overnight and weekend rates typically run higher. If you need coverage for a full year, most companies offer better pricing than month-to-month. A standard 40-hour week usually lands between $4,000 and $6,000 monthly before any volume discounts kick in.
They monitor entrances, check IDs, sign visitors in and out, and patrol your property on scheduled rounds. They'll call the NYPD if something serious happens, document incidents, and keep detailed logs of their shifts. Good guards also spot maintenance issues, report suspicious activity, and create that sense of security that keeps tenants or customers comfortable.
New York State mandates an 8-hour pre-assignment training course plus a 16-hour on-the-job training program. Guards need to pass a background check and get fingerprinted. They learn about legal limits, emergency procedures, and how to de-escalate tense situations without physical force. Companies worth hiring put their staff through additional customer service and site-specific training, too.
Check if they're licensed with the New York Department of State. Request proof of liability insurance and workers' compensation coverage. Look up reviews on Google from other Manhattan businesses. A solid company should give you references, explain its hiring process, and have a clear protocol for what happens if a guard calls out sick. If they're dodging these questions, keep looking.