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Before 9/11, crisis intervention methods primarily focused on de-escalation and negotiation, emphasizing communication and psychological support. After the attacks, there was a notable shift towards integrating security concerns and threat assessment into crisis intervention strategies, particularly in response to terrorism and mass casualty incidents. This led to more structured protocols and training for first responders, emphasizing rapid response and coordination among various agencies. Additionally, mental health support became more prominent, addressing the psychological impact of crises on both victims and responders.

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2w ago

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