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Zero defect is a quality management philosophy aimed at eliminating defects in products and services, ensuring that every output meets predetermined standards without errors. Perfect order, on the other hand, refers to the ideal fulfillment of customer orders, which includes delivering the right product, in the right quantity, at the right time, and in perfect condition. Together, these concepts emphasize the importance of quality and precision in operations to enhance customer satisfaction and operational efficiency.

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What rhymes with prefect?

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