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The RA-EOB (Remittance Advice - Explanation of Benefits) can be an effective method for communicating claim adjudication information to patients, as it provides a detailed breakdown of medical services, costs, and payment responsibilities. However, its effectiveness largely depends on the clarity of the language used and the patient's ability to understand complex medical billing terms. Simplifying the information and providing clear explanations can enhance patient comprehension and satisfaction. Overall, while it has potential, improvements in communication are necessary to ensure all patients fully grasp the information provided.

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1w ago

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