Oas could also be considered as computer-based information system that collects, process, store and transmit electronic message, document and other form of communication among individual, work group and organizations.
Examples- word processing, electronic mail, desktop publishing, telecommunication and document image processing.
Office automation is the various computer hardware and software required to electronically create, organize and store office information. It includes operating system software, keyboards, mice and printers.
Knowledge work systems and office automation systems serve the information needs at the knowledge level of the organization. , where as office automation systems primary aid data workers (although they are also used extensively by knowledge workers)
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data exchange data management
Office automation applications are commonly used to handle various things automatically. The most common application is the auto-responder which responds to emails as per the settings.
An office automation system helps businesses automate daily tasks, communication, and workflows to improve efficiency and reduce manual work. Key features of an office automation system: 📄 Document management – create, store, share, and track files 📧 Email & communication automation – templates, auto-replies, scheduling 📅 Calendar & task management – meetings, reminders, deadlines 🤝 Workflow automation – approvals, task routing, status updates 📊 Reporting & analytics – productivity and performance tracking 🔐 Access control & security – role-based permissions 🤖 AI & chatbot support – handle repetitive queries automatically 🌐 Cloud access – work from anywhere 🔗 Integration – connect with CRM, accounting, messaging tools Why it matters: Office automation saves time, reduces errors, improves collaboration, and helps teams scale. Real-world example: In service and property-management businesses, automation can also handle customer communication, reminders, and access control. Platforms like 5GO extend office automation to WhatsApp messaging, AI support, and smart device workflows.
An example of an office automation system is the time card system. One employees clock in, the system automatically calculates their pay based on the number of hours they work.
Office automation is the various computer hardware and software required to electronically create, organize and store office information. It includes operating system software, keyboards, mice and printers.
office automation system
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Knowledge work systems and office automation systems serve the information needs at the knowledge level of the organization. , where as office automation systems primary aid data workers (although they are also used extensively by knowledge workers)
the basic needs of office automation are, storage, exchange of data and data managements!
Office Automation
System automation means you substitute computers and software for people.
The external environment of an office automation system typically involves a dynamic, user-centric setting with a focus on flexibility, user interface, and connectivity to various applications and devices. In contrast, an embedded system like an elevator operates in a more controlled and safety-critical environment, emphasizing reliability, real-time performance, and compliance with strict safety standards. Additionally, while office automation systems often prioritize user interaction and adaptability, embedded systems are designed for specific, predetermined functions with minimal user intervention.
designing documents
Office automation has eliminated and will continue to eliminate jobs. It adds more machines than people and can discourage competition for advancement.