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The concept of a contact center refers to the overall idea and structure of a centralized hub for handling customer interactions. Principles in a contact center, on the other hand, are the fundamental guidelines and values that govern how customer interactions are managed within that center, such as providing excellent customer service, effective communication, and continuous improvement. In essence, the concept outlines the structure, while principles guide the behavior and practices within the contact center.

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What is the difference between servlet context page context?

ServletContext is an interface for communication with the servlet container while PageContext is an object for managing data related to a JSP page. ServletContext is used for application-wide resources while PageContext is specific to a single JSP page.


How can one contact a school board?

To contact a school board, you can typically find their contact information on the school district's website. Look for a "Board of Education" or "Contact Us" page, which should provide email addresses or phone numbers to reach out to board members or the board office. You can also try calling the school district's main administrative office and ask for the contact information for the school board.


Is there a relation between inertia and friction?

Inertia and friction are related in the sense that friction opposes the motion of an object due to inertia. Inertia is the tendency of an object to resist changes in its state of motion, while friction is the force that opposes the relative motion of two surfaces in contact. The presence of friction can affect an object's motion by counteracting its inertia and slowing it down.


What information can you store about a person in the contact list?

Typically, you can store a person's name, phone number, email address, physical address, and possibly additional details like birthday or notes in a contact list.


Where can one learn about different contact management systems?

Contact management systems can be researched directly from the developers of each of the software products. For example, Salesforce offers a large amount of information on its own contact management software. In addition, independent reviews websites can provide information about several different packages. Finally, Wikipedia can give some information on each product.

Related Questions

What is the difference between contact sport and sports?

that in one you can contact but in the other its normal


What is the difference between bifocal and multifocal contact lenses?

The difference between bifocal and multifocal contact lenses is that biofocal contact lenses do not provide so many different angles as multifocal contact lenses do. Biofocal contact lenses do not allow the user to see as good as with multifocal contact lenses.


What is the difference between direct and indirect contact?

so as you can see when pie2 =1178 the direct contact is the same


What is the difference between touch and hold?

contact tob continuous with others


Is there a difference between adult contacts and regular contacts?

There is no difference between adult contacts and regular contacts. There are two kinds of contact lenses; extended wear and disposable. There are also colored contact lenses.


What is the difference between force and Non force?

contact force:when two objects are in contact with each other it is called contact force.non-contact force:when two objects are not in contact with eachover


What is the difference between regional and contact metamorphose?

Contact metamorphism is a type of metamorphismwhere rock minerals and texture are changed, mainly by heat, due to contact with magma.


Is buoyancy contact or a non contact force?

Buoyancy is a contact force that acts on an object submerged in a fluid. It arises from the pressure difference between the top and bottom of an object.


Is the design of the car the only difference between a concept hybrid car and a regular car or is there a difference in the motor?

A hybrid car runs off electric power as well as gasoline. I would find a dealer, and then I would contact someone in customer service with any questions. They should be able to assist you and point you in the right direction.


What determines the flow of heat between two objects in contact?

The flow of heat between two objects in contact is determined by the temperature difference between the two objects, the thermal conductivity of the materials involved, and the surface area of contact. Heat will flow from the object with a higher temperature to the one with a lower temperature until thermal equilibrium is reached.


How does the concept of a field eliminate the idea of a action at a distance?

there is no contact between th objects,and the forces are acting at a distance putting this in terms of the field concept, we can say that the orbiting satellite and electron interact with the force fields of the object.


How are contact forces and non-contact forces alike?

Contact forces and non-contact forces are both types of interactions that can cause an object to accelerate or deform. The main similarity between them is that they both involve a force acting between two objects, but the key difference is that contact forces require physical contact between the objects, while non-contact forces can act at a distance without direct contact.