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An Operational Level System (OLS) refers to the information systems and processes that support day-to-day operations within an organization. These systems are designed to manage routine tasks, such as transaction processing, inventory management, and customer service. OLS typically focuses on efficiency and accuracy, providing real-time data to help employees make informed decisions and maintain smooth operational workflows. Examples include point-of-sale systems, enterprise resource planning (ERP) systems, and customer relationship management (CRM) systems.

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