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Because human nature is about control. Everyone wants to feel in some sort of control or it makes them uncomfortable or feel inadequate. You didn't say what type of client independence. So I'll give some examples: * If you are a caregiver then getting the client you are looking after to do some light chores on their own is very important. 'Baby talk' such as 'dear' and 'talking down' to anyone no matter what their age is a no-no. * If it's business go by rule of thumb. The client is paying for a professional to do what they do best, but the professional should be smart enough to engage the client in the latest progress of what they are doing. Good business people like to have their fingers on the pulse of any business they do. * If you are an Interior Decorator then it' best to sit down with one or both parties of the home, apartment, condo, etc., and get to know their personalities, likes and dislikes. Then when you have a plan it's best to sit down with the clients again and go over your plans and be prepared for some changes. If you don't think the changes are good ones then express yourself and give your reasons, but the client is always right! * If you work with teens treat them like adults and not babies. Give them dignity, make them think and let them think (even if you put the seed in their mind) that it's their own idea. Getting a person to think and be useful is good for business! These are but a few. I may have not touched on what you do, but it can give some insight. My husband builds yachts for a living and he will often ask for my advice. One problem was the interior of the yachts. The exterior is usually left up to the owner (male generally) but, I told my husband if he has a wife or girlfriend then it's smart to have the Interior Decorator work with both of them. Women rule when it comes to how they like the INSIDE of their yachts, homes, etc. A smart designer will take both opinions into consideration as well as the traits of the two people's personalities.

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