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interpersonal skills include not only how we communicate with others, but also our confidence and our ability to listen and understand; Problem solving and decision making. People with strong interpersonal skills are usually more successful in both their professional and personal lives. They are perceived as more calm, confident and charismatic - qualities that are often endearing or appealing to others. Being more aware of your interpersonal skills can help you improve and develop them. Here are some of the basic skills whilst using interpersonal communication;

· Learn to listen

· Choose your words

· Relax

· Clarify

· Be positive

· Empathise

· Learn to be assertive

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