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A checklist for a training and development action plan in hospitality should include the following key components: identify specific training needs based on staff roles and guest expectations, set clear objectives and outcomes for each training module, develop a schedule and allocate resources for training sessions, and establish methods for evaluating the effectiveness of the training. Additionally, incorporate ongoing feedback mechanisms to adjust the training as needed and ensure continuous improvement. Finally, promote a culture of learning and development among staff to enhance overall service quality.

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