Describe how you utilized your customer service skills in your current or past employment?

Answer 1

At a job interview, you might be asked to describe an occasion when you used your people skills to solve a customer's problem. The answer that you give is likely to have a huge bearing on the outcome of the interview, particularly if the job focuses on customer service. Based on your experience, you could say something like, a customer purchased a product that was faulty and was returning it for a refund but did not have their receipt. The customer paid by credit card and so you were able to follow up the proof of purchase and honor the refund.

Answer 2

Give an example of a time a customer was not satisfied and you corrected the situation. You could have gone above and beyond by researching something or going to your supervisor to get approval to make something right.

Answer 3

having worked in the industry for 20 years i am a excellant communicator and great team player always willing to train on new things and know how important it is to listen and deliver

Answer 4

One way you can utilize customer service skills is by answering telephones. You can also use customer service skills by dealing with people who come into your office.

Answer 5

cuz i dont know i like typing and ya its so much fun dfghbfdjkghfdughrui

Answer 6

Describe a specific situation where you have provided excellent customer service in your most recent position.