excellent consumer service revolves around the concept of "caveat emptor" meaning "let the buyer beware".this concept emphasizes on customer satisfaction by way of ensuring adequate product quality keeping in mind the pricing of the product.
since a customer wants maximum satisfaction from the purchase he makes,it is on the part of the manufacturing units to ensure optimum satifaction.it not only includes sales, but also post sales activities like free delivery,free maintainance etc. Warantees and guarantees are an example of such post sales services.
whatever product a firm produces should be based upon the needs of the consumers,their demands.
we also have examples of tailor made products based upon the needs of a specific consumer.
Yes indeed, I delivered and excellent customer service when I answered this question for you.
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
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http://wiki.answers.com/Q/Describe_a_specific_situation_Where_you_have_provided_or_received_excellent_customer_service"
How would you provide excellent customer service at Villa
why is the stockroom important? describe how it impacts customer service? why is the stockroom important? describe how it impacts customer service?
Describe a situation of superior customer service?"
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I delivered excellent customer service by assembling right order, by fast service and frendliy attitude
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
What makes service excellent will vary from person to person. Excellent service is whatever it is that makes a customer satisfied with their experience.
Friendly smile and offer help when needed. It was effective at work.