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A work-related problem I had recently was dealing with a customer in retail. I work part-time as a cashier and many times no matter how many times we, as cashier/managers/supervisors explain the store's refund/exchange policy customers refuse and begin to argue/yell/complain/shout and get an attitude. This is frequent in retail but even more frequent in my case since I'm young and many times older customers feel they can push me around and manipulate me to get what they want.
The customer did not understand how I explained the exchange policy to her. Started yelling and even scaring nearby customers. I told her I would call the manager to have her come explain it to her and left the hectic, stressful situation to another spot in the department. In the end the manager took care of it and the customer ended up apologizing to me.
In the end, this question is going to be something you have actually experienced, rather than a false answer which is simply rehearsed. Interviewers should be able to pick up on the honesty of any answers during an interview. The best reaction to any interview is to PREPARE. Expect this question at every interview! If they don't ask it... well, at least you'll have preparation practice for next time (that is, if you aren't extended an offer). Prospective employers don't care so much about the problem itself; they want to know how you handled and solved it. Good luck!
What else can I help you with?
When something is a major problem or disaster it is called?
When something is a major problem or disaster, it is often referred to as a "crisis." A crisis can involve significant disruption, danger, or hardship, necessitating urgent attention and response. Other terms that may describe such situations include "catastrophe," "emergency," or "calamity," depending on the context and severity.
A major environmental crisis of the 1930s was known as?
The major environmental crisis of the 1930's was known as The Dust Bowl, or as the Dirty Thirties.
The first major domestic crisis of the US government under the constitution resulted from?
A tax on whiskey caused the first major domestic crisis of the U.S. government under the constitution.
What was the major environmental crisis of the 1930s?
Dust Bowl
What is the major pollution of environmental crisis?
Amy is a legend
What major event was happening when Obama was president?
This is probably the US financial and mortgage crisis.
What caused the Japan crisis?
The major 8.9 earthquake and the ensuing tsunami earlier this week, followed by the ongoing nuclear crisis.
What problems does the British Prime Minister face?
Currently, the major problem that the British Prime Minister (along with most other heads of government across the world) is the huge debt crisis that Britain faces.
What was a major problem for the US in 1970s?
The Vietnam War was a major problem and the continued draft.
Are major changes needed to avert a global environmental crisis?
YES!
Haiti's major problem?
The major problem of Haiti is electricity, hospital and road.
What were the problems facing Guatemala at the time of the crisis?
Military forces which is encouraged by American CIA. Wealthy landowners which is 2% of the population controlled 60% of the land. Also, American Fruit Company was a major problem for Guatemalans.
