How you become sdo?

Answer 1

To become a Service Delivery Officer (SDO), you typically need a combination of relevant education and experience in customer service, operations, or project management. Obtaining a degree in business or a related field can be beneficial, followed by gaining experience in roles that involve managing client relationships and service delivery processes. Additionally, developing strong communication and organizational skills is essential. Professional certifications in project management or service management can also enhance your qualifications.