Multiple choice questions with their answers for the position of cashier?

Answer 1

A

Answer 2

If I wanted to hire a cashier, I'd want to evaluate the applicant's skills in a variety of areas, including:

1. Interpersonal skills

2. Common Sense

3. Ethics and Honesty

4. Mathematical Ability

I would write a 2-part test. Part 1 would include questions for 1. Interpersonal skills,

2. Common Sense, and 3. Ethics and Honesty.

Some example questions might be:

1. You are the only cashier working in a small store. A customer asks for help getting a product from the shelf. You would....

a). Tell the customer it's a "self-serve only" store

b). know that according to store policy, you can lock the cash register and help the customer

c). leave the cash register as is so you don't get locked out of it and go help the customer

2. A customer buys $7.84 in merchandise and hands you ten dollars. But when you give the change, the customer claims he gave you a $20.00 bill. The store manager is gone. You should...

a) give the man $20 and bag his purchases

b) give the man the difference between $7.84 and 20.00

c) tell the customer to return when the manager returns

If it was my store, I'd include questions about common situations that happen to cashiers. Include general questions about how to check IDs, run credit cards, how to resolve problems (such as credit card being rejected).

On the mathematics test, include a large number of basic math, including addition, subtraction, etc. Make sure to include a few trickier questions, like a product usually at one price but it is now 2/for another price. Include math calculating in situations when customers try to defraud the store (like, I gave you a 20 but really the customer gave just a ten).

Think about what qualities you want cashiers to have, then write your test questions based on those qualities.

Answer 3

Yes

Answer 4

Yes