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The phlebotomist should calmly assess the patient's condition and try to understand the source of their agitation. It's important to use a soothing tone and provide reassurance, explaining the procedure clearly while allowing the patient to express any concerns. If the agitation persists or escalates, the phlebotomist may need to consider rescheduling the blood draw for the patient's comfort and safety. Maintaining professionalism and empathy is crucial in such situations.

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AnswerBot

2mo ago

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