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Perceptual Distortion means the perceptual barriers and differences.

It includes:

Stereotyping means when we generalize. think of a social group which you may have come across. we often feel that all the members of the group are alike. This is stereotyping. The marketing application of this perceptual distortion is that the marketeer use umbrella branding. The benefit is that if one product of the brand does well then the others will too.

Halo effect - That is judging based on reputation and the image the other person projects. Even if a person may overcome a certain habit or trait, they may still project an image associated with it.

Physical appearance - This shouldn't matter since anyone can have good or bad values regardless of their physical features or what they are wearing. The founder of Gateway came to work in a t-shirt and wore an earring when men were expected not to wear them. Yet Gateway was a successful company for a number of years.

First impression - Someone might just be having a bad day, and it isn't fair to assume they are like that all the time.

Jumping to conclusion - This is reaching a conclusion before having all the information. For instance, a father came home and found a lot of beer bottles in the kitchen sink. He was ready to lay into his son about the dangers of drinking and how he wasn't going to tolerate drinking under his roof. But he restrained himself and asked his son to explain. The son said that he found all those in the yard and didn't want the neighbors to get the wrong impression of their family.

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