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  • Establish a mission statement, i.e. what you have to accomplish internally in the company and externally with customers to achieve your vision statement.
  • Define performance key results areas, business operating goals, action plans and support department objectives and development requirements.
  • Develop a financial plan which includes sales, revenues, and costs, operating expenses, capital requirements and key operating assumptions.
  • Establish reporting and benchmarking timeframes, status meetings and follow-up on Key-Results Areas.
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