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The opening phase, the question-response phase, and the closing phase. The opening phase includes rapport, orientation and motivation part of the interview. During the opening phase is to build a comfortable feeling with the interviewee, to give the interviewee a clear overall view of the interview and to montivate the interviewee to give straightforward, complete answers. The question-response phase is the heart of the interview and used for both the interviewee and the interviewer to ask and respond to any questions. The closing phase is the end of the interview where you should summarize the major points of the interview and any conclusions reached. The closing phase gives both parties the the chance to ask any final questions if they feel something was misunderstood or not discussed.

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