ACHT stands for Average Call Handling Time, a key performance metric in call centers. It measures the average duration taken by agents to handle a customer call, including talk time and after-call work. Reducing ACHT can improve efficiency and customer satisfaction, but it's important to balance it with call quality to ensure customer needs are met effectively.
acht
René Acht died in 1998.
René Acht was born in 1920.
Acht is the German word for eight.
the German word is "acht"
Daniel Acht was born in 1968, in Bottrop, Germany.
Schnitt Acht was created on 1993-05-18.
Acht Stunden sind kein Tag was created in 1972.
ACHT
You answer a call in a call center just the way management tells you to. Each call center service has its own requirements for how a call is to be answered.
acht
Acht.