Call-in dictation is answered by a PC that has a special voice card in it. The voice card is special because it has RJ11 connectors on it so it can connect to one or more phone lines.
Of course, the PC must be running some dictation software. That software talks to the voice card, answering the ringing phone line, and responds to touch-tones that the user presses to control record, playback, rewind, etc.
Such a system is DigiTel. You can get more information about Call-In Dictation at www.DigiTelStore.com .
stenographer
A person who takes dictation is commonly referred to as a stenographer or a transcriptionist. They are responsible for accurately transcribing spoken words into written form.
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The default is to press the Fn key twice to activate dictation but you can change that shortcut. Open System Preferences. Dictation & Speech. Click the Dictation tab and turn dictation on or off. Under shortcut you can change it.
Answering the phone when all others are occupied.
Donna does dictation during Don's delicious dinners.
Take a look at digital dictation specialist http://www.bighand.com - supply all sorts of tools for taking dictation including BlackBerry dictation software.
On Call Central is an automated medical answering service.
By answering the phone
Digital Dictation software can be purchased from a variety of retail outlets. Some stores that carry Digital Dictation software include Scan Tracker, Wal-Mart, and American Dictation.