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What is call center associate?

Updated: 11/17/2022
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13y ago

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A call center associate will answer the phone for a company, giving some type of customer support. If you were a call center associate for a bank, for example, you would more than likely be fielding customer inquiries about bank balances and other items related to their account.

A call center usually will have a large amount of people working in cubicles answering the phone for a company or even a number of companies.

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