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1. What seems to be the main source of conflict between supervisors and the HR department at Sands Corporation? Explain. The main source of conflict seems to be an imbalance in power which leads to work role conflicts. Top management at Sands believes that a strong HR department with a highly qualified staff can do a better job of handling most personnel matters than supervisors. Also, they believe that a good HR department can help prevent legal problems that naive line managers may inadvertently create. One of Sand's competitors recently lost a $5 million sex discrimination suit, and this added to the top managers' resolve to have a strong HR component.

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