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Take a lesson from the movie "Saving Private Ryan". About 30 minutes in, Tom Hanks' character explains it. Complaining to those who report to you shows poor leadership and is poor judgement. Imagine a family where the husband or wife complains about the other to their children. What message does that send the kids? You're suppose to be part of the solution. Complaining to those who report to you makes you part of the problem. If you manage others, then part of your job is to hear the complaints of those who report to you and try to find a solution. If necessary, you can complain up but once a decision has been made about a situation, even though you may not agree with it, you need to try to "sell it" to those who report to you. If they continue to complain to you about the situation, you can express empathy, but not complaint.

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16y ago

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