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The time clients wait for a final decision from an ombudsman can vary widely depending on the complexity of the case and the specific ombudsman office involved. Generally, it can take anywhere from a few weeks to several months. Factors such as the caseload of the ombudsman, the need for additional information, and the nature of the complaint can all influence the duration. Clients are usually informed about expected timelines during the process.

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9mo ago

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