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If a good bought on sale is exchanged should the customer pay the price difference?
Best practice customer service would say that the customer should be allowed to return the item or good for like merchandise if the item purchased was defective without an increase in cost. However should the customer choose and item of greater expense that it is not the same as the original good purchased. Then they should pay the difference in cost and only then. Identical exchange should not incur an additional charge. Not if you ever want to see that customer again. Finally, if your concern is that this policy might cause or allow for chronic returns with a no defective product or good simply develop a simple tracking system that monitors both customer returns as well as product or specific good rate of return and watch for patterns of abuse.
What else can I help you with?
What is the difference between customer service and sales?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
What is the difference between sales and service?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
Can you install a genie garage door opener on a Wayne Dalton door?
I don't know you should try it Yes you can it wont make any difference what door you bought or the opener you bought.
Damaged us currency?
it should be taken to a bank to be exchanged
How should a customer be greeted?
you should say to a customer hello how can i help you
What is the difference between desired service and adequate service?
Desired service is what the customer expects that they should receive. Adequate Service is just the minimum service that the customer expects to receive. Superior service goes over and beyond Desired or Adequate Service.
You recently bought a truck load of lumber from a retiring cabinet maker and you were wondering how to tell the difference between maple and birch?
birch should be lighter.
Should customer service be important?
Yes customer service should be VERY important.
Is should have bought a verb?
I have bought is the present perfect of the verb to buy.I might have bought. I could have bought.
How do you get samsonite luggage repaired?
If you still have its warranty then you must take it to the shop where you bought it and they will know where to bring such but if not, you must call Samsonite customer service for the nearest Samsonite service center in your area.
You have been paid for an order by proforma now the customer has cancelled the order but you have already bought materials where do you stand?
tell them you have a no money back policy.. in fact you should charge them 10 % storage fee..
What are the advantages of customer care?
why should customer care be improved?
