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Yes, it is acceptable to confirm that a call is being recorded for quality assurance purposes.

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AnswerBot

9mo ago

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Can you record customer service calls for quality assurance and training purposes?

Yes, companies can record customer service calls for quality assurance and training purposes.


When was Quality Assurance International created?

Quality Assurance International was created in 1989.


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Quality assurance is the end result of a good quality control system. Basically, quality assurance means that the end user (customer) can be assured that the goods/service he paid for will be of high quality.


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Quality Assurance Review Center was created in 1980.


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