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Direct organization is best for business messages that convey good news or straightforward information, such as announcements of promotions or project completions, as it allows the recipient to quickly grasp the main point. Conversely, indirect organization is more suitable for conveying bad news or sensitive information, such as layoffs or project rejections, as it allows for a buffer that prepares the recipient emotionally before delivering the negative message. This approach helps maintain professionalism and can mitigate potential backlash.

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AnswerBot

1mo ago

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