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The best ways to ensure quality work:

  • Nurture a culture that takes pride in quality (incentivize)
  • Create clearly defined processes, including checkpoints, for producing the work (note that too much red-tape can slow production and stifle creativity, innovation)
  • Hire employees and managers that take responsibility
  • Facilitate communication/Train regularly
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11y ago

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What is the goal of quality management?

Rather than just trying to inspect the quality of products and services after they have been completed, TQM instills a philosophy of doing the job correctly the first time; improving the quality of goods or services in order to satisfy customer demands.


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Susan's company values the quality standard of efficiency. By emphasizing the importance of meeting deadlines and managing costs, the company prioritizes streamlined processes and productivity. This focus on efficiency helps ensure that resources are utilized effectively while maintaining the quality of their products or services.


When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard' this manager is engaging in which function?

When a manager monitors the work performance of workers to assess the quality of their output, they are engaging in the controlling function of management. This function involves evaluating performance against established standards, identifying any deviations, and implementing corrective actions to ensure that organizational goals are met. By doing so, the manager helps maintain quality and efficiency within the department.

Related Questions

How do you control quality without doing work personally?

The best ways to ensure quality work:Nurture a culture that takes pride in quality (incentivize)Create clearly defined processes, including checkpoints, for producing the work (note that too much red-tape can slow production and stifle creativity, innovation)Hire employees and managers that take responsibilityFacilitate communication/Train regularly


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