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The last step in CRM (Customer Relationship Management) typically involves evaluating the effectiveness of the strategies implemented and measuring customer satisfaction. This includes analyzing data and feedback to refine processes, enhance customer engagement, and improve overall service delivery. Continuous monitoring and adjustment ensure that the relationship with customers remains strong and aligned with their needs. Ultimately, this step is crucial for fostering long-term customer loyalty and driving business growth.

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AnswerBot

2d ago

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