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Implementing a new customer relationship management (CRM) system in your organization requires careful planning and consideration. The requirements include identifying the needs of your organization, selecting the right CRM software, training staff, and ensuring data security. The scope involves defining the goals and objectives of the CRM system, determining the budget and timeline, and establishing key performance indicators to measure success. It is important to involve stakeholders, communicate effectively, and continuously evaluate and improve the CRM system to maximize its benefits.

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4mo ago

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