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The three primary roles as a manager are interpersonal, informational and decisional. Interpersonal roles are made up of three roles which are figurehead, leader, and liaison. The figurehead role is when activity of a ceremonial nature is required within the organization. The leader role, involves the coordination and control of the work of the manager's subordinates (Gudakunat, 2011). The leader role may be exercised in a direct or an indirect manner. Hiring, training, and motivating may all require direct contact with subordinates. The liaison role is when managers make contact with other individuals, who may or may not reside in the organization, in order to complete the work performed by their departments or work units (Gudakunat, 2011). In informational roles, Monitor, disseminator, and spokesperson are the three informational roles that a manager may assume. A network of interpersonal contacts with both subordinates and individuals outside the work unit serves to establish the manager as an informational nerve center of the unit, responsible for gathering, receiving, and transmitting information that concerns members of the work unit. In the decisional role both interpersonal and informational roles are really prelude to what are often considered to be a manager's most important set of roles, the decisional roles of entrepreneur, disturbance handler, resource allocator, and negotiator.

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