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The information below are not completely defined answers to specific questions but are merely assistance help you answer some of the more difficult question in the final quiz that many students miss.Topic:Topic: Objective Describe observable and non-observable aspects organizational culture. Question: Three important levels of cultural analysis in organizations are __________. Answer Rationale: Implicit culture, common experiences, shared objectives, shared mission, and explicit culture are not one of the three important levels of cultural analysis in organizations.

Topic:Topic: Objective Apply the elements of communication to managing organizational behavior. Question: The difficulties with cross-cultural communication are perhaps most obvious with respect to __________. Answer Rationale: While geographic, religious, and lifestyle differences can cause difficulties with cross-cultural communication, none of them are the area that will typically cause the most difficulties.

Topic:Topic: Objective Explain differences between a group and a team. Question: Groups and teams are not the same thing because of differences in goals, synergy, accountability, and skills. A work team is characterized by: Answer Rationale: Sharing information as a goal, random and varied skills, and neutral synergy are characteristics of work groups rather than work teams.

Topic:Topic: Objective Explain differences between a group and a team. Question: Groups generally pass through a predictable sequence in their evolution. The five-stage group-development model describes which stage as being characterized by a great deal of uncertainty about the group's purpose, structure, and leadership? Answer Rationale: During the storming, norming, and adjourning stages of group development, uncertainty about the group's purpose, structure, and leadership does not arise.

Topic:Topic: Objective Analyze conflict management strategies. Question: Ken is being cooperative but unassertive with his employees during a conflict situation. He tries to smooth over their differences but it only produces a false sense of harmony among them. Ken is using which conflict management style? Answer Rationale: Avoidance is when a conflict is simply suppressed or one party withdraws without addressing the conflict. Competition occurs when one party seeks to satisfy his or her own interests, regardless of the impact on the other parties. Compromise occurs when each party to a conflict gives up something of value.

Topic:Topic: Objective Evaluate motivation theories and organizational behavior. Question: In the context of motivation, persistence refers to __________. Answer Rationale: Effort, choice, and personal needs have little to do with persistence in the context of motivation.

Topic:Topic: Objective Compile strategies for managing stress in the workplace. Question: __________ factors that could potentially cause stress include things such as economic or political uncertainty and technological change. Answer Rationale: Personal factors focus on the issues and demands related to individuals. Resources are things within an individual's control that can be used to resolve demands. Organizational factors focus on the issues and demands related to the organization.

Topic:Topic: Objective Analyze management and leadership practices that impact organizations. Question: __________ is often used in combination with horizontal leadership. Answer Rationale: Power negotiation is the act of compromising or debating control or influence. Organizational goal setting is the act of creating measurements of success. Individual leadership is a vertical, top-down type of leadership.

Topic:Topic: Objective Analyze management and leadership practices that impact organizations. Question: Often self-leadership activities are divided into these three broad categories: Answer Rationale: Cognitive, behavior, and emotional strategies are broad categories of outcomes for change. Focus, ambiguous, and unfocused are degrees of communication clarity. Bottom-up, top-down, and middle strategies are also forms of communication strategy.

Topic:Topic: Objective Compare and contrast power and politics in organizations. Question: Directives falling within the zone of indifference are __________. Answer Rationale: Directives falling within the zone of indifference are typically not rejected or subject to much, if any, scrutiny.

Topic:Topic: Objective Describe the characteristics of High Performance Workplaces and Organizations. Question: The development of a cohesive, high-performing team can be aided by: Answer Rationale: Individual performance evaluations and incentives will tend to encourage stronger individual performance rather than team performance. The suppression of information will tend to weaken team performance. The development of a team's values and purpose are critical steps toward becoming a high-performing team, and the process should be guided by strong leadership.

Topic:Topic: Evaluate trends in organizational behavior. Question: One of the foremost trends in management involves using __________ to streamline operations and reduce staff in order to lower costs and raise productivity. Answer Rationale: Reengineering techniques, just-in-time inventory control, and total quality management are terms associated with quality improvements. These are not associated with management techniques.

Topic:Topic: Objective Evaluate trends in organizational behavior. Question: The obvious organizational design response to uncertainty and volatility is to opt for a more __________ form. Answer Rationale: Mechanistic, bureaucratic, and centralization are terms associated with models, which are not flexible and are characterized by very formalized rules and regulations.

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