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2) Sustainability is coming, and operations leaders need to understand how to implement it within their organization in a manner that pays for itself. Good corporate citizenship is nice, but you've got to be able to sharpen your operation with your sustainability efforts as well. Turning it into a business model improvement rather than a cost item can be a challenge.

3) Learning the Genius of AND (borrowed from Jim Collins, "Built to Last") - having operational excellence AND innovation, sustainability AND profitability, faster deliveries AND lower inventories, less people AND more productivity - it's easy to view these as choices between one or the other. Finding solutions where both can be true can be hard, and requires new ways of thinking.

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Q: What are the challenges facing operations management?
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