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The goal is Continual Service Improvement. This relates to the services provided by the organizationand also to the processes used to deliver those services. The Deming Cycle may be used to improve, for example, an online ordering service or the Service Level Management process within anorganization.

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What are the contribution of edward deming in field of management?

Edward Deming is renowned for his contributions to quality management and organizational improvement, particularly through his development of the Plan-Do-Study-Act (PDSA) cycle and the principles of Total Quality Management (TQM). He emphasized the importance of statistical process control and continuous improvement, advocating for a systemic approach to management that fosters a culture of quality and collaboration. His teachings significantly influenced Japanese manufacturing practices post-World War II, leading to substantial advancements in efficiency and product quality. Deming's 14 Points for Management remain foundational in modern quality management practices.


Principles of deming's philosophy relevant to project management?

quality


What are the companies or firms that applies Deming's 14 points?

Many companies have adopted Deming's 14 Points for Management to enhance quality and productivity. Notable examples include Toyota, known for its Lean Manufacturing principles, and Ford Motor Company, which implemented quality management practices inspired by Deming. Other firms, such as Xerox and Honda, have also integrated these principles to improve their processes and foster a culture of continuous improvement. These companies demonstrate a commitment to quality and customer satisfaction through Deming's philosophy.


Principles of Deming's Philosophy relevant to Project Management Explain how each one is applicable in management?

This is a very large subject. Here's a series (in the related links) of articles on Deming's 14 points and their relation with Project Management.


Father of scientific management?

William Edwards Deming is widely considered to be the father of scientific management.

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