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An approach to managing change that was not mentioned in the readings for this unit is the Capability Maturity Model. The model consists of five steps that build upon one another. The steps are "evolutionary stages in which an organization manages its processes" (ValueBasedManagment, 2008). The five stages are as follows:

1. Initial (processes are chaotic, or actually few processes are defined....much like brainstorming)

2. Repeatable (basic processes are established and there is a level of discipline to stick to these processes)

3. Defined (all processes are defined, documented, standardized and integrated into each other)

4. Managed (processes are measured by collecting detailed data on the processes and their quality)

5. Optimizing (continuous process improvement is adopted and in place by quantitative feedback and from piloting new ideas ands technologies)

This model paralles the models presented in the readings for unit 5; however, I think it is a bit more general than most models we learned about. This model could be applied to just about any organization OR individual.

Reference:

Capability Maturity Model (CMM). (March 2008). ValueBasedManagement.net

http://www.valuebasedmanagement.net/methods_cmm.html

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