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Three organizational factors that can prevent a firm from fully realizing the benefits of a new information system include inadequate training and support for employees, resistance to change within the company culture, and lack of alignment between the system’s capabilities and the organization’s strategic goals. Without proper training, employees may struggle to effectively use the new system, while resistance to change can hinder adoption and utilization. Additionally, if the information system does not align with the firm's objectives, it may not address critical needs, resulting in underperformance.

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