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You can search on sites like "monster" or "mycareer". Additionally look in your latest newspaper, there are many job openings listed and maybe there are jobs for customer service directors.

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How do you find names of managing directors?

Go the google search and type who is the managing director of so and so company. for example who is the managing director of tata consultancy service? then you can get the answer of it. or, if you are searching for many managing directors name you should mention the field you want on the google search.. for example managing directors of IT companies in india then you will be getting the answer. thank you Answered By Revathy MBA


What benefits Service Level Agreement do?

Where one party delivers services to another, it is a good idea to have some kind of agreement setting out the basis on which the service is provided. Such agreements would normally contain, among other things, a description of what is to be provided, the key performance indicators, the way the service is to be charged for (where relevant) and the responsibilities of each of the parties. In ITIL SLM, the agreements between the internal IT service provider and the business customers that it supports are known as Service Level Agreements (SLAs) and it is through SLAs that SLM manages the relationship between itself and its customers. It would be hard to find IT services provided by IT giants like TCS, Infosys, Wipro etc., where they do not have any accepted/agreed upon SLAs with their customers. In order to be effective, the SLA must be a written document signed off by all parties affected by it. SLAs are important so they will rarely be agreed without negotiation between the IT service provider and the customer, beginning with a Statement of Intent that sets out the terms, conditions and targets to be agreed. It has to be in a language that both sides will understand, and this means in the language of the customer and not the technical language or jargon of the provider. The SLA defines (in language that has meaning to the customer) precisely what is to be delivered and when and where it is to be delivered. It also defines the standard of quality to be delivered, usually in terms of performance and availability. It will define the responsibilities of both the service provider and the customer. This is important. It makes little sense for a service provider to commit to deliver a service without making it clear what is expected of the customer. The SLA will include contact details, what should happen if something goes wrong, the way any disputes should be handled, any provisions for redress, the mechanism for getting the SLA changed if necessary and the period over which the agreement will stand unless otherwise changed by agreement. If the service is to be charged for, then the way charges are to be determined and the arrangements for invoicing should be included. Charges may also be included in a separate document, the Tariff, referenced in the SLA. It is common in IT for individual services to be shared by a number of customers, and individual customers will use a range of services. This means that there is a choice in designing SLAs: they can be customer-based, where an SLA covers a range of services delivered to a particular customer; or they can be service-based, where a common SLA covers all customers of a given service.


Where to find solutions to service management 6th edition james a fitzsimmons?

11


Where can I go to find a little more information about customer management software?

Depending upon your Customer base, and products, there are quite a few companies that offer information, and help through an 800 telephone number. Some offer step by step guides to setting up customer relations and using your computer to reach each one.


Is it true that service operation team is accountable to find CI discrepancies while working on day to day?

true

Related Questions

Where can one find customer service jobs that are available in the UK?

In the United Kingdom, sites that advertise openings for positions in customer service are fairly easy to find. The Guardian paper, Job Site, and Reed are all very good resources for current openings in this field.


Where can I find customer service job information for AAFES?

To find out more details about customer service job descriptions for AAFES, the best thing to do is to go directly to the career section of their main website. You will see all their job openings there as well as a detailed description of the duties of the jobs.


Where can I find information about customer service?

Customer service is an important function for any company or organization. One can find numerous sources of information on improving customer service. Some of these might be training companies and programs, explaining how to improve customer service. Sometimes websites might provide information on customer service.


Where do I find a customer service training program?

A lot of companies offer customer service training programs to personnel. Example of these companies are: Customer Focus Inc., The Customer Focus, and Customer Service Training - Service Quality Institute.


How do I find customer service training materials?

Customer Focus, Inc. Customer Service Training Material - We provide the most impressive customer service training material packed with learning and job aids ?


Where can I get a customer service training ?

Where can I find good customer service training for my IT folks? Where can I get a customer service training ? My company has finally grown to the point where we need a customer service desk


Where can I find listings of service station openings online?

This all depends on the service station that you want. If you look up a service station, try to find the human resources or career opportunities page.


Where can one find the customer service link on the Associated Bank online banking site?

The customer service link on the Associated Bank online banking site can be found under the section for customer service. This enables one to contact customer service in a variety of ways.


Are there any postal job openings?

There are many postal job openings across the United States. To find out about your area, the Postal Service has created a helpful website. You can find them at - http://about.usps.com/careers/welcome.htm.


Where can one find customer service on Vodafone?

There are many ways to find and connect with the customer service department for Vodafone. This includes going to their website and filling in a form, or calling them by phone.


Where do you find your redress number for resolving complaints or issues?

You can find your redress number for resolving complaints or issues on your customer service documents or by contacting the company's customer service department.


where do you find postal job openings ?

The United States Postal Service advertises its openings on its site. There are also lots of private shipping and courier companies that have jobs available.