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The four steps to assertive behavior in business include: 1) Identify your needs - Clearly understand what you want or need in a situation. 2) Express your needs - Communicate your thoughts and feelings openly and honestly, using "I" statements to take ownership of your perspective. 3) Listen actively - Pay attention to the responses of others, showing respect for their viewpoints. 4) Negotiate solutions - Collaborate to find mutually beneficial outcomes while maintaining your assertiveness and respecting boundaries.

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