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F.O.C.U.S.

F- friendly

O- offer products

C- curtious, customers first

U- understand question an/or product

S- Say hello/goodbye, nice greeting

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What are the 5 most important elements in customer service?

Reliability, Responsiveness, Empathy, Assurance and Professionalism. You need to be dependable, no one will return to flakey customer service. You need to respond directly, appropriatley and quickly to the customer's needs. You need to be understanding and relate to the customer. You need to be reassuring, or trustworthy. No one returns to or buys from someone they cannot trust. And you need to be professional; courteous and friendly, but not informal and overlly friendly. They want welcoming professional, not a buddy.


What is the average pay in salary and pay rates as a customer service?

£5 an hour


What are some reputable customer service applications?

There are many customer service applications available. Three of the most highly rated ones are, Zendesk, getting 4.5 out 5, Desk, also getting 4.5 out of 5 and finally there is TeamSupport which also received an impressive 4.5 out of 5.


What are the six key components of a customer service environment?

1. The customer 2. Organizational culture 3. Human resources 4. Products/deliverables 5. Delivery systems 6. Service


What is the importance of customer service in marketing?

There are many reasons of customer service, I'll mention several of them: 1. For better social media Support, 2. For a deeper understanding of buyer personas, 3. Fore Setting Customer Expectations, 4. For unified messaging & communications, 5. For PR/Marketing promotion of customer success & happiness

Related Questions

How can you provide good client service?

To provide good client service you can: 1.Treat your customers respectfully 2.Follow up on positive and negative feedback 3.Handle complaints and returns gracefully 4.Understand your customers' needs and wants 5.Exceed customer expectations 6.Go out of your way to help them 7.Ensure that you consider customer service in all aspects of your business 8.Know what your customers consider to be good customer service 9.Continuously look for ways to improve the level of customer service you deliver.


How good is the service at Embassy Suites Chicago?

According the customer reviews on tripadvisor.com, the service at the Embassy Suites Chicago gets a 4.5 out of 5 star rating. Reviewers described the service as good for business travelers, and praised the free breakfast on offer at the hotel.


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What are the release dates for Dennis Miller Live - 1994 Customer Service 5-17?

Dennis Miller Live - 1994 Customer Service 5-17 was released on: USA: 29 May 1998


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Are Hanson windows as good as everyone says?

They have a great review. The staff is experienced and kind . They have a very informative customer service. Over all just a good experience. 4.48 stars out of 5.


What are 5 measures that medical assistants can do to avoid malpractice claim?

customer service


What is the average pay in salary and pay rates as a customer service?

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Solarpanel shades do come with 24/5 customer service. They'll be available at any time except on weekends.


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