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How was marketing redefined in 2004?
2004, marketing was redefined as ". an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stake-holders."
What is the definition of marketing by american marketing association?
It is the activity and processes for creating, communicating, delivering, and exchanging of things for customers, clients, partners, and the society at as a whole.
What is the role of customer fulfillment in the organization's effort to meet customer expectations?
delivering brand promises to earn trust starting from putting right processes in place, creating a 2 way dialogue , unbeatable service delivery to leave an indelible impression on customers, through to after sales service and management of returned goods.......................Joan
Explain the distinctions between internal and external customers?
Internal customers are individuals or teams within an organization who rely on each other’s services or products to perform their jobs effectively, such as employees in different departments. External customers, on the other hand, are individuals or entities outside the organization who purchase or use its products or services. While internal customers focus on improving internal processes and collaboration, external customers prioritize satisfaction and value in the offerings provided by the company. Understanding both types is crucial for enhancing overall performance and customer satisfaction.
What is the central selling organization?
The central selling organization refers to a structured approach within a business in which a dedicated team or department is responsible for managing and executing all sales activities across different channels or regions. This organization typically centralizes sales strategies, processes, and resources to ensure consistency and efficiency in reaching customers. By consolidating sales efforts, it aims to enhance collaboration, improve performance, and leverage data analytics for better decision-making. This model can also help in aligning sales objectives with overall business goals.
How was marketing redefined in 2004?
2004, marketing was redefined as ". an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stake-holders."
What is the definition of marketing by american marketing association?
It is the activity and processes for creating, communicating, delivering, and exchanging of things for customers, clients, partners, and the society at as a whole.
What is the role of customer fulfillment in the organization's effort to meet customer expectations?
delivering brand promises to earn trust starting from putting right processes in place, creating a 2 way dialogue , unbeatable service delivery to leave an indelible impression on customers, through to after sales service and management of returned goods.......................Joan
What is core processes in Operations Management?
Core processes in Operations Management refer to the fundamental activities that drive the production of goods and services within an organization. These processes typically include planning, sourcing, manufacturing, delivering, and returning products. They are essential for ensuring efficiency, quality, and customer satisfaction, serving as the backbone of an organization's operational strategy. By optimizing these processes, companies can enhance productivity and competitiveness in the market.
What are the four fundamental process activities?
The four fundamental process activities are organizing, acquiring, producing, and delivering. Organizing involves setting up the resources and processes needed for a task. Acquiring involves obtaining the necessary inputs. Producing involves transforming those inputs into outputs. Delivering involves distributing those outputs to the intended recipients.
What is the purpose of the Transparency Organization?
The purpose transparency in an organization is to build trust between the company and its stakeholders and customers. Transparency into the processes and outcomes of companies became a key to success after the many accounting scandals in recent years.
What is structural positioning?
Structural positioning refers to how a company positions itself in the market based on its organizational structure and design. It involves creating a framework that aligns with the company's strategy, goals, and resources to ensure effectiveness and efficiency in delivering products or services to customers. This includes determining reporting relationships, roles and responsibilities, and decision-making processes within the organization.
Write 3 importance of office practice?
This helps manage customers effectively. It allows efficient management of administrative and production processes It enables individuals to provide quality services to the organization.
Which is the best top 10 quality management software?
Every organization need to make their customers happy with their products and services. To achieve this, there is a need an effective quality management software system, which helps to meet the needs of their customers. Qualityze quality management software enables an organization to eliminate the paper-based quality processes while increasing their efficiency in compliance.
Explain the distinctions between internal and external customers?
Internal customers are individuals or teams within an organization who rely on each other’s services or products to perform their jobs effectively, such as employees in different departments. External customers, on the other hand, are individuals or entities outside the organization who purchase or use its products or services. While internal customers focus on improving internal processes and collaboration, external customers prioritize satisfaction and value in the offerings provided by the company. Understanding both types is crucial for enhancing overall performance and customer satisfaction.
What are three advantages the speaker claims for his proposal?
The speaker claims that his proposal will save money, improve efficiency, and lead to increased customer satisfaction. These benefits are achieved through streamlining processes, reducing waste, and delivering a better overall experience for customers.
How efficiently and effectively an organization transforms its inputs and outputs are called?
The efficiency and effectiveness with which an organization transforms its inputs into outputs are referred to as its "operational performance" or "organizational performance." This concept encompasses various metrics, including productivity, quality, and resource utilization, which reflect how well an organization achieves its goals while minimizing waste. High operational performance indicates that the organization is successfully optimizing its processes and delivering value to its stakeholders.
