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What is the difference between internal and external customer service?
internal customers are the people you service within your company, external customers and the people that do business with your company
Why would an organisation implement a customer service strategy?
Customer service is vital to any business because it helps keep customers coming back. If people are not satisfied with their product or service and nobody at the company tries to correct it, those people will not want to shop there anymore and the business will lose money. They'll also lose future customers, because the unsatisfied customers will tell their friends about the bad service and will convince them not to shop at that store either.
Example of internal and external customer service?
internal customers are people within the business who depend on other parts of it.extenal customers are those who come to buy products.
What do advertising and promotion managers do?
They make the people aware of the product or service being offered, and attempt to attract customers for it. These may be new customers or customers of other products or services (competition). They seek to enhance popularity or name recognition. The more people who are aware of something, the more prospects there are for customers and clients.
What is internal customers?
Internal customers are people or groups of people within your company, that receive and make use of the products produced by you in your work function, or make use of a service provided by yourself. Example: i am the secretary of a law firm, and the lawyers (internal customers) make use of my service to prepare documents and make telephone calls. Similarly in a cellularphone manufacturing company, the procurement departments purchases materials required for production, in this case the internal customers are the workers making the cellularphones.
What is the difference between internal and external customer service?
internal customers are the people you service within your company, external customers and the people that do business with your company
What qualities might be required for a job as a customer service manager?
Customer Service Managers deal with customers or potential customers for a business. One of the most important qualities of a customer service manager is the ability to deal with people effectively. If you are not a "people person", being a customer service manager is not for you.
How does Bank of America tend to its customers?
Bank of America tends to its customers by providing very reliable customer service and equipping its customer service people with very good training and et.
Distinguish between People Processing Service and Possession Processing Service?
with people processing, customers must physically enter the service factory and corporate with service operations. managers must also think from the customers view to identify benefits created and non financial effort like time and mental effort.
What are your weaknesses about customer service?
People who are not experienced in customer service may have some weaknesses. They may not be friendly and they may not be understanding when talking to customers.
What types of services does Pos Malaysia offer their customers?
Pos Malaysia offers customers the service of mail delivery. Also, Pos Malaysia is their postal service, and delivers and mails out packages and letters for people.
Why would an organisation implement a customer service strategy?
Customer service is vital to any business because it helps keep customers coming back. If people are not satisfied with their product or service and nobody at the company tries to correct it, those people will not want to shop there anymore and the business will lose money. They'll also lose future customers, because the unsatisfied customers will tell their friends about the bad service and will convince them not to shop at that store either.
Why it is so difficult to increase productivity in the service sector?
Customers want service people to spend as much time as needed to remedy a problem.
What is webmail peoplepc?
People PC webmail is only available through people pc online. It is an electronic mailing service for customers.
What do you think Customer service means?
if you work in a shop customer service means you help the customers find what they want
Example of internal and external customer service?
internal customers are people within the business who depend on other parts of it.extenal customers are those who come to buy products.
What does customer services mean?
people who service to job
