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questionnaire on customer relationship management in banks

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What are the consequences of marketing myopia?

The consequence of marketing myopia is a diminished customer relationship resulting in poorer results in advertising messages and sales processes. It is resulted doe to lack of proper management. A marketing myopia leads a company to diminish from this competitive corporate world.


How can a university improve its customer service?

University improve their customer service by providing proper training training to the staff.


What is duties and responsibilties of a saleslady in department store?

assist the customer, arrange the good things in proper way,give the customer satisfaction, inventory everyday


What is the proper way of assisting a customer?

The proper way of assisting a customer involves actively listening to their needs and concerns, demonstrating empathy, and providing clear and accurate information. It’s important to maintain a positive and professional demeanor, ensuring the customer feels valued and understood. Follow up with any necessary actions promptly and ensure their issues are resolved to their satisfaction. Always thank the customer for their business and invite them to return if they have further questions or needs.


Why is customer service so rare?

Customer service can be rare due to several factors, including cost-cutting measures that lead companies to prioritize automation over human interaction. Many businesses may also lack proper training and resources for staff, resulting in inconsistent service quality. Additionally, the increasing focus on efficiency often overshadows the importance of personal connections with customers, leading to a transactional approach rather than a relationship-driven one. This combination creates an environment where exceptional customer service is not the norm.

Related Questions

What is Microsoft dynamics and how do I use it?

Microsoft Dynamics is a software solution used for customer relationship management (CRM) and other enterprise resource planning (ERP) solutions. It is targeted mainly to enterprises and proper training from a Microsoft specialist is recommended prior to use.


What are the consequences of marketing myopia?

The consequence of marketing myopia is a diminished customer relationship resulting in poorer results in advertising messages and sales processes. It is resulted doe to lack of proper management. A marketing myopia leads a company to diminish from this competitive corporate world.


What is the proper salutation when writing a thank you note to a customer?

The proper salutation in a thank you note to a customer is typically "Dear [Customer's Name]." If you have a more formal relationship, you might use "Dear Mr./Ms. [Last Name]." It's important to personalize the salutation when possible to make the note feel more sincere and appreciative.


Defereciate between structured questionnaire and un structured?

Please select the proper category in order to receive a timely response.


Where are sales invoices first enter?

Sales invoices first enter the accounting system through the accounts receivable module or sales management system. This is where the details of the sale, such as the customer information, products or services sold, quantities, and pricing, are recorded. From there, the invoice can be issued to the customer and tracked for payment. Proper entry ensures accurate financial reporting and cash flow management.


What is the proper management of home activities mean?

what is proper activities


What are the objectives of time management?

proper planning>: time management very important for proper planning. planning is a first stage to do anythings and we can obtain it by the time management.


How can efficiency in home management be achieve?

what is proper activities


How you would refuse the sale of alcohol to a customer who did not have proper identification?

Say to the customer, "Sorry, we can't sell this to you without proper identification, but if you were to come back at a later time with the proper documentation we would be happy to serve you."


Difference between health information management and medical office management?

While both of these positions are performed in the business aspect of the medical profession, they are different. Health information management involves maintaining proper patient records by collecting, analyzing, and protecting medical information. Medical office management involves patient scheduling, financial performance, clerical duties, and customer service.


What is a a credit issued to a customer in the accounts receivable account.?

A credit issued to a customer in the accounts receivable account reduces the amount the customer owes to the business. This can occur due to various reasons, such as returned merchandise, discounts, or billing adjustments. When a credit is applied, it effectively decreases the accounts receivable balance, reflecting the updated amount the customer is liable to pay. This process helps maintain accurate financial records and ensures proper management of customer accounts.


How do you explain customer debited in account?

Customer debited in an account refers to a transaction where a customer's account balance is reduced due to a withdrawal, payment, or charge. This action reflects a decrease in the funds available to the customer, often resulting from purchases or fees. It is essential for maintaining accurate financial records and ensuring proper account management. Understanding this concept helps both customers and businesses track their financial activities effectively.